BMC Helix Services help you achieve all that cognitive service management has to offer efficiently and aligned to your business demands. We partner with you to ensure expert solution deployment and assist with maturing operations across people, process, data, and technology.
BMC Helix Migrate
We know shifting service management to the cloud seems daunting, but with BMC Helix Migrate you can achieve it as efficiently as possible. Our experts partner with you to move your current Remedy environment using our three-phased approach:
- Data Shift: Migration of existing foundation, transactional, and application data as well as all integrations and customizations
- Rationalization: Rationalize customizations and integrations to determine which ones are cloud-friendly and which ones require adjustment
- Innovation: Add new BMC Helix products and build new capabilities based on your objectives and business demands
BMC Helix Discovery Services
BMC Helix Discovery delivers a single trusted source of information to proactively manage your IT assets and dependencies. To help you get started quickly on achieving comprehensive discovery of your IT estate, BMC has two packaged services:
- BMC Discovery Implementation Service deploys BMC Helix Discovery in two environments and up to 2,000 configuration items (CIs), both locally and in the cloud, to achieve a strong baseline visibility into your IT estate.
- BMC Discovery Application Modeling Service expands your visibility into the composition of system applications via the creation of five application models of varying complexity.