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TrueSight is an AIOps platform that helps complex and growing enterprises reinvent how IT Operations delivers fast, secure, and cost-effective services.

Enterprises like yours achieve real value when using TrueSight

Find out how TrueSight can benefit your business

Contact BMC Sales

Critical capabilities to address your multi-cloud infrastructure

  • Service-aware: Manage infrastructure components and communicate with business stakeholders based on their apps and services
  • Analytics-driven: Accelerate real-time insights using machine learning and algorithms optimized for IT Ops, and reduce the need for data scientists
  • Task and process automation: Make the most of current staff and accelerate standard process workflows using industry-leading IT Process Automation
  • Data center: Consolidate tooling and manage the scale of traditional data centers supporting legacy applications and the latest custom app platforms.
  • IaaS: Optimize server, network, and storage capacity before migrating app workloads to public cloud IaaS, then manage those workloads using the same tools you use on-premises.
  • Cloud native: Optimize cloud spend and ensure the safe configuration of services, containers, and applications built natively on AWS, Azure, and GCP.

Key capabilities of the TrueSight platform

Reduce MTTR with best-in-class event analytics across the breadth of your infrastructure – data centers and IaaS (AWS, Azure, GCP)

TrueSight Operations Management
  • Continuously learn normal and abnormal behavior of infrastructure and application services
  • Reduce event noise using patented analytics of events, performance metrics, and logs
  • Simplify operations with a manager-of-managers by integrating events from specialty monitors
  • Automatically generate incident tickets, notifying the service desk before users are impacted
  • Identify and score probable causes and remediate root cause in a simple workflow
  • Quickly drill-down from business service level to application component tiers
  • Understand user experience in test and production using synthetic user monitoring
  • Track real user experience with active capture through thick-client and web apps

Close the gap between Security and Operations teams

Improving SecOps has direct benefits

69% fewer breaches
49% decreased cost of patching
47% decreased cost of compliance
View details in this Forrester Infographic
  • Automate multi-tier remediation of vulnerabilities once identified by security team
  • Ingest vulnerability scans natively from Qualys, Tenable, and Rapid 7
  • Easily prioritize impact of change and develop remediation plans at scale
  • Find and fix risky configurations of AWS, Azure, and GCP cloud services and containers
  • Provide security teams a first-ever view into planned actions, predictive SLA, and burndown views
  • Supply auditors and stakeholders with the data to show process performance and success
  • Eliminate blindspots left by scanning process by integrating with BMC Helix Discovery

Optimize multi-cloud capacity and costs

  • Track and manage costs with visibility across data center and public cloud infrastructure
  • Simulate migrations from on-premises and between AWS, Azure, and GCP
  • Eliminate wasted spend by right-sizing resources and terminating idle resources
  • Reserve and schedule IT infrastructure resources for onboarding applications day-one
  • Forecast and model changes in demand to adjust IT resources as needed
  • Prevent budget overruns with insight to changes in spending
  • Report the cost of IT resources to business and IT stakeholders


Getting started with TrueSight is easy